The insurance industry has moved beyond experimenting with AI. The next challenge is operationalizing it at scale, across workflows, teams and technology ecosystems. This discussion will explore how leading insurers are combining AI, agentic systems and industry expertise to create what we call Orchestrated Intelligence – a model where digital workers, human specialists and insurance platforms work together to drive better outcomes.
Rather than focusing on AI in isolation, this conversation will examine how organizations are embedding intelligence into underwriting, claims, policy administration and operations to improve speed, accuracy, decision-making and customer experience. A panel of insurance and technology experts will share practical insights, lessons learned and what it takes to move from AI pilots to measurable business impact.
North America & Non-GDPR Jurisdictions: Register here
GDPR Jurisdictions: Register here

Lori Chordas
Senior Associate Editor
AM Best

Arun Balakrishnan
CEO
Xceedance

Adrian Copland
COO
Ledgebrook

Manish Chawla
EVP and CIO
IAT Insurance Group