Contact AM Best

At AM Best, we make it a priority to listen to our customers' concerns and suggestions and address them as quickly as possible. The following information will help direct your specific inquiries to the appropriate locations.

Technical Support Services and Business Information Services 

If you have technical questions with how to use an AM Best product or Best’s Client Portal, need help understanding AM Best data or want templates created, contact these teams or fill out a support request form.

US and Canada
Telephone: +1 (908) 439 2200 x2621
Toll Free: +1 800 544 2378 (US & Canada)

Mon-Thu,  8:00 a.m. to 7:00 p.m. ET
Fri 8:00 a.m. to 6:00 p.m. ET
Excludes Office Holidays

UK and Europe
Telephone: +44 20 7397 0272

Mon-Fri, 9:00 a.m. to 5:00 p.m. GMT
Excludes Office Holidays

Additional Support Information

Customer Support Services

Our staff is available to assist you if you have account questions or need assistance with registration.

Telephone: +1 (908) 439 2200 x5742
Toll Free: +1 800 424 2378 (US & Canada)
Mon-Fri,  8:30 a.m. to 4:30 p.m. ET
Excludes Office Holidays

Form W-9

Add AM Best content to your site

Contact the Redistribution Services team

Privacy Questions

Please refer to our Privacy Notice for information on how we process your personal data and how to contact the Privacy Office with questions or requests.

Product Training Services

Product and platform training is available for BestLink, Best's Insurance Reports, BestESP and Best's Financial Suite. Visit the Product Training Services page for more information or contact us at

Department Emails

To reach a specific department of AM Best, please fill out the contact form.

Get a Best's Credit Rating

For instructions on how to get a Best’s Credit Rating, please visit the Best’s Credit Rating contact page.