At AM Best, we make it a priority to listen to our customers' concerns and suggestions and address them as quickly as possible. The following information will help direct your specific inquiries to the appropriate locations.
If you have technical questions with how to use an AM Best product or Best’s Client Portal, need help understanding AM Best data or want templates created, contact these teams or fill out a support request form.
US and Canada
Telephone: +1 (908) 439 2200 x2621
Toll Free: +1 800 544 2378 (US & Canada)
E-mail: Technical_Support@ambest.com
Mon-Thu, 8:00 a.m. to 7:00 p.m. ET
Fri 8:00 a.m. to 6:00 p.m. ET
Excludes Office Holidays
UK and Europe
Telephone: +44 20 7397 0272
E-mail: Europe.Support@ambest.com
Mon-Fri, 9:00 a.m. to 5:00 p.m. GMT
Excludes Office Holidays
Additional Support Information
Our staff is available to assist you if you have account questions or need assistance with registration.
Worldwide
Telephone: +1 (908) 439 2200 x5742
Toll Free: +1 800 424 2378 (US & Canada)
E-mail: Customer_Support@ambest.com
Mon-Fri, 8:30 a.m. to 4:30 p.m. ET
Excludes Office Holidays
Form W-9
Add AM Best content to your site
Contact the Redistribution Services team
Privacy Questions
Please refer to our Privacy Notice for information on how we process your personal data and how to contact the Privacy Office with questions or requests.
Product and platform training is available for BestLink, Best's Insurance Reports, BestESP and Best's Financial Suite. Visit the Product Training Services page for more information and other available opportunities.
To reach a specific department of AM Best, please fill out the contact form.
For instructions on how to get a Best’s Credit Rating, please visit the Best’s Credit Rating contact page.